RETURNS AND CANCELLATIONS
01. Returns
a. We may, at our sole discretion, provide a refund for Goods returned where the Goods are returned with proof of sale within seven days of the date of sale in the same condition as when they were sold.
b. There are no returns or refunds for Goods that were customised for you.
c. Where Goods returned include electrical components, we may deduct from the refundable amount the cost of testing the Goods to ensure that they are in the same condition as when they were sold.
d. Where you return Goods to us via post or carrier, delivery costs are your responsibility unless otherwise agreed in writing by us.
02. Cancellations
You may cancel an order by providing written notice to us prior to delivery. If you cancel an order, you are liable for all reasonable costs incurred by us up to the date that we receive your cancellation notice. We may use any money provided as a deposit by you for payment of these expenses.
MAJOR MECHANICAL ITEMS
03. Labour costs
Any labour costs involved in the sale and/or installation of Major Mechanical Items is not included in the price of the Goods unless otherwise agreed in writing by us.
04. Condition of Major Mechanical Items
You acknowledge that engines are sold by us in long bare condition; and accessories and manifolds, if fitted, are not guaranteed to be correct for your use. You should closely examine the Goods and the vehicle into which they are to be installed prior to installation, and swap parts from your original engine where necessary.
WARRANTIES
05. Australian Consumer Law (“ACL”)
The rights set out in these Terms are additional to the rights set out in the Competition and Consumer Act 2010 (Cth) and other applicable Australian consumer protection laws/regulations.
06. Warranty on part
We warrant that Goods that are spare parts sold to you will be of acceptable quality for three months from the date of sale.
07. Warranty on panel
We warrant that Goods that are rust-free panels at the time of sale will remain rust-free for 12 months in normal atmospheric conditions from the date of sale.
08. Making a claim
Warranty claims should be made at the outlet where you purchased the Goods. Proof of purchase is required.
09. Repair or replacement of Goods
a. Subject to cl 20, we will repair or replace any defective Good that is the subject of a successful claim under cls 16 or 17 of these Terms.
b. We reserve the right to utilise used Goods or components of Goods.
c. Where defective Goods are the subject of a successful claim, we will reimburse you for the cost of return postage where you contact us in advance and follow our instructions as to method of return.
10. Where warranties do not apply
a. Warranties do not apply where Goods are incomplete or have been damaged, altered, dismantled or subject to repair work unauthorised by us.
b. The warranties do not apply to Major Mechanical Items where a defect results from overheating, a missing heat tab, insufficient/incorrect oil, lubricant and/or fuels, unauthorised repairs, failure to properly maintain, alterations, dismantling, misuse, negligence or improper application/installation.
c. Where Goods shows preliminary signs of malfunction or defect, you must immediately cease use and report to us. You indemnify us against loss or damage caused by any continued use and may void any applicable warranties.
11. Repair authorization
In the event of a successful warranty claim, a third party may carry out repair work provided that we first give authorization.
12. Consequential loss and damage
Subject to the ACL, we are not liable for any consequential loss or damage resulting from failure of Goods.
