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RETURN YOUR ITEMS

We strive to ensure your satisfaction with every purchase. However, we understand that there maybe instances where you need to return a product.

PRODUCT INFORMATION

ORDER INFROMATION

Click or drag a file to this area to upload.

ONLINE RETURN POLICY

Eligibility
  • You may return a product within 45 days of the purchase date.
  • Products must be in their original condition, unused, and in their original packaging.
  • Some items may be subject to restocking fees, which will be clearly indicated at the time of purchase
Non Re-Returnable Items

Check the list of our Non-Returnable Items

Damaged or Defective Products

If you receive a damaged or defective product, please contact our customer support team
immediately. We will arrange for a replacement or refund.

FAQ

  • You may return a product within 45 days of the purchase date.
  • Products must be in their original condition, unused, and in their original packaging.
  • Some items may be subject to restocking fees, which will be clearly indicated at the time of purchase

You may return a product within 45 days of the purchase date.

Check the list of our Non-Returnable Items

If you receive a damaged or defective product, please contact our customer support team immediately. We will arrange for a replacement or refund.

Some items may be subject to restocking fees, which will be clearly indicated at the time of purchase

Fill out and submit the form on this page. 

You need to include the Order ID, Order Date, Product Name, Product Code, and Quantity.

If you have any questions or need assistance with the return process,
please contact our customer support team at contact@firstautoparts.com.au or by calling 03 8770 2255. We’re here to heip you.

If you have any questions or need assistance with the return process,
please contact our customer support team at
contact@firstautoparts.com.au or by calling 03 8770 2255. We’re
here to heip you.